You are responsible for any damages exceeding $25 up to the full retail price of the dress listed above. Small repairs (such as beads falling off, threads coming loose, etc.) are expected due to normal wear and tear. Please try to return any loose beads with the item for repair.

You must ship the dress to the next renter immediately once your rental period has ended if renting during a traveling dress circuit. You are responsible for working around holidays and closures. You have a 3-day period once your rental has ended to make sure the item reaches the next renter in time.

These are rental items, so they will not be perfect. There may be a missing tassel, a few beads missing, or a loose thread or two. Items are sent in for repair for any clearly visible damage during downtime, but keep this in mind if you see anything less than perfect on your rental. if any major damage occurs prior to your rental, we will reach out to let you know as soon as possible to either substitute your rental or refund you completely. we document all damage prior to sending your item out and document all damage upon return – this is how we assess what damage has occurred during your rental period.

If you are not renting during a traveling dress circuit, you must ship your dress back on or before the last day of your rental.

You are responsible for making sure the dress is clean before sending to the next renter or returning. Spot cleaning by method of soaking in warm water and using a gentle stain remover is acceptable for small stains. NO BLEACH, NO WASHING MACHINES, AND NO DRYERS. Everything must be washed by hand and hung to dry. If the dress is too dirty it must be taken to a professional to be dry-cleaned, no exceptions. You are responsible for that cost.